Managello tracks how every invoice gets paid, whether the money arrives online or offline.
Online card payments (Stripe)
If you've connected Stripe, issued invoices carry a Pay now button. The client pays by card, Stripe processes it (you never touch their card details), and the invoice marks itself paid automatically. To set this up, see Accept card payments with Stripe integration.
Card payments are confirmed by Stripe's webhook, not the browser redirect — which is why the webhook has to be reachable. If a card payment succeeded but the invoice still shows unpaid, see A client paid by card but the invoice still shows unpaid.
Recording a manual or external payment
Not every client pays by card. When one pays by bank transfer, check or cash, record it against the invoice: open the invoice, choose Record payment, and enter the amount, date and method. The invoice updates to paid (or partially paid) exactly like a card payment.
Partial payments
Managello handles partial payments on either path. Record or receive less than the full balance and the invoice shows partially paid with the remaining amount outstanding, until later payments clear it.
Refunds are different from voids
Sending money back to a card is a refund (through Stripe); cancelling an unpaid invoice on your books is a void. They're easy to confuse — see Void vs refund.
Reconciling
Every payment is recorded against its invoice and appears in the client's portal. Export invoices and payments to CSV for your accountant — see Export invoices and payments for your accountant.